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Update: February 22, 2024, 4:02 p.m. EST

T-Mobile confirmed to DoTechBetter that it has not experienced any network outages.

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Many smartphone users across the United States woke up on February 22, 2024, to find their phones in SOS mode, indicating a lack of cellular service.

Cause of the Outages

The exact cause of the outages is still unknown, but it’s clear that there are major cell service disruptions nationwide. Reports of outages have come from major cities like Los Angeles, New York, Chicago, Houston, and Atlanta.

Affected Cellular Networks

The outages appear to be affecting all major carriers in the U.S., including AT&T, Verizon, and T-Mobile.

AT&T Outages

AT&T’s website acknowledged the outages, stating that they are working to restore service as soon as possible. Tens of thousands of AT&T customers have reported issues, with a peak of over 73,000 reports around 9 am ET.

Verizon and T-Mobile Outages

Thousands of Verizon and T-Mobile customers have also experienced problems. However, T-Mobile claims it has not experienced any outages, suggesting that the issues may be related to customers attempting to connect to users on other networks.

Smaller Carriers Affected

The outages have also affected smaller carriers like Boost Mobile and Cricket, which rely on the networks of major carriers like AT&T.

SOS Mode

SOS mode is a feature found in smartphones that allows users to make emergency calls when there’s no cellular service. While this feature is useful, it also indicates that your phone is not connected to a cellular network, limiting your ability to make calls, receive calls, use the internet, and perform other tasks that require a cellular connection.


DoTechBetter will continue to provide updates as more information becomes available about these cellular network outages.